While we all work together to slow the spread of COVID-19, more of us are staying at home and driving less, which means there are fewer accidents.

Last week, Allstate announced a Shelter-in-Place Payback for customers. Now, as part of the Allstate family of companies, Esurance will also offer the Shelter-in-Place Payback to auto insurance customers.

Shelter-in-Place Payback for Esurance customers

We understand these are challenging times, and we don’t want our customers to worry about their car insurance. So auto customers will get a payback of 15% of monthly auto insurance premiums during April and May. To make it as easy as possible, we’ll process the paybacks automatically. No need for customers to do anything but be assured that we’re here to support them!

In addition to the Shelter-in-Place Payback, we’re helping our customers with even more benefits:

Extended coverage for commercial deliveries

Many auto insurance policies don’t cover commercial deliveries. But while so many people are helping deliver vital supplies to their communities, we’re extending coverage for customers who use their personal vehicles to deliver food, medicine, and essential services for a commercial purpose.

Payment relief

Customers facing financial challenges due to the COVID-19 crisis can contact us for payment flexibility. Our customer service experts are standing by to help customers find solutions during these difficult times.

Free identity protection from Allstate

With shelter-in-place orders requiring people to work at home and attend virtual classes, meetings, and events, it’s more important than ever to protect our personal data against increased cyber and financial threats. So all U.S. residents can now get free identity protection from our parent company, Allstate, through the end of the year. Enroll by 5/31/20 to get Allstate Identity Protection for free through 12/31/20. Sign up today.

The Esurance commitment

As a company born online, we’ve always been committed to making our customers’ lives easier. Today more than ever, we stand behind that commitment.

We’re continually monitoring the COVID-19 situation and taking proactive steps to ensure we’re here for our customers, associates, and communities as we navigate these unprecedented times.

Learn more about our COVID-19 response.

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about Heidi

Heidi brings 12 years’ experience to her role as Esurance’s associate creative director. Writer, editor, and all around wordsy, she was content when content wasn’t cool. Also, she likes old-school country.