We’re getting the word out on one of the most popular auto insurance innovations in the marketplace: the ability to monitor your vehicle repairs online. Although it’s been an Esurance standard for a few years now, many customers are still unaware of this free bonus feature, and that’s something we simply have to change.

How to monitor vehicle repairs online

When you file your Esurance claim, we’ll recommend a certified Esurance-approved (E-star®) repair shop near you. By choosing to go with an E-star facility, you’ll be able to:

  • See daily photos of your repair progress
  • Email the photos or share them online
  • Email your repair shop directly
  • Find out when your car is ready

And, best of all, your repairs are guaranteed for as long as you own the vehicle.

Through our E-star program, our customers are on the cutting-edge of auto repair. By making the process more transparent and selecting state-of-the-art facilities, our goal is to get all of our drivers back on the road lickity-split.

Find out more about E-star and the ability to monitor vehicle repairs online:

See how RepairView works
Get the full scoop on the E-star Direct Repair Program

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Around Esurance

about Ryan

During Ryan's tenure at Esurance, he headed up the online copy team, dedicating the majority of his time to improving the company’s (super gigantic) website. His blogging chops date all the way back to 2010, a mystical time when phones sometimes flipped open and his dog wasn’t even born yet.