DriveSense™: Saving on Car Insurance Gets Personal

Learn about the latest smarter way to save on car insurance with Esurance: DriveSense, our usage-based insurance program.

Drive Sense Discount

You’re a safe driver. Other drivers, pedestrians, and your car insurance company appreciate it. In fact, your car insurance company might even show their appreciation by offering you a discount for your safe driving.

But wouldn’t it be cool if your discount was based on exactly how well you drive? And if you could save even more based on how little you drive?

We thought so. That’s why we introduced the DriveSense™ discount.

Pay as you drive with the DriveSense™ discount

In our never-ending quest to find drivers new and smarter ways to save on their car insurance, we couldn’t help but wonder, “What if there was a device that could tell exactly how well a driver was doing behind the wheel? Even better, what if it rewarded them with a discount tailor-made to their awesome driving skills?”

“Sounds like a good idea,” we thought. And after a period of testing and tinkering, we released our usage-based insurance device, DriveSense to drivers in the great state of Texas.

Why just Texas, you ask? Well, a fully detailed answer would probably bore you (and me) to tears, but the gist is that we wanted to see how well the device and discount worked before rolling it out to the rest of the country.

So far, things are looking pretty darn good in Texas, which means DriveSense could be coming to your state soon.

How the DriveSense discount works

When you sign up for the DriveSense program, we’ll send you a small telematic device that you plug into your car’s onboard diagnostics (OBD) port. Standard in most cars since 1996, the OBD port simply allows access to your car’s internal computer (which can tell how fast you drive, how often you brake, etc.). The DriveSense telematic device is able to send, receive, and store that info via telecommunication. Don’t worry though, we make sure your info stays private and secure.

That’s really it. You’ll immediately score a 5 percent discount just for installing the device, and depending on how safely and how much you drive, you could save as much as 30 percent!

Huge, right?

What you can do with the DriveSense device

The DriveSense program isn’t just about giving safe drivers some sweet, sweet savings. When you sign up for the program, you’ll get access to a personalized website where you can review and analyze your driving (and compare it with others’ as well). Once you’ve logged in, you’ll see how many times you were a little lead-footed, when you had to brake a little harshly, and how many miles you drove recently (among other things).

You can even set up notifications that’ll let you know as soon as you do … well, just about anything. Want to know if you topped 70 yesterday? You got it. Prefer to be notified when you’ve driven over 100 miles in a day? No problem. How about if your son is out driving past curfew while you’re off on a business trip? Done.

Which leads us to another use for DriveSense: teaching.

Help young drivers be better drivers

With access to all that data, you can more effectively monitor your young driver’s performance and proactively troubleshoot any behaviors that aren’t so great. You can even set up driver-specific notifications to let you know about your son or daughter’s driving. So, if you notice young Danny tends to hit the brakes a little hard, you can combine custom notifications with a little one-on-one driver training to correct the problem.

You can’t be with your young driver every time they get behind the wheel, but with DriveSense, you can still get a good idea of how well they’re doing out there on the road.

Why Esurance likes DriveSense … and you might too

As noted in a recent Bloomberg Businessweek article, “insurance carriers have traditionally evaluated risk based on criteria such as age, gender, marital status, and vehicle type.” And statistics show that those criteria work pretty well. But with a pay-as-you-drive system like DriveSense, we can move beyond such generalized ratings to provide you with more personalized savings.

Let us know what you think!

Are you interested in personalizing your savings with programs like DriveSense? Let us know!

Related link

See which car insurance discounts are available in your state.

25 Responses to “DriveSense™: Saving on Car Insurance Gets Personal”

  1. Avatar for John Moore Williams
    Drew Mack
    October 15, 2012 #

    There are some companies that already use devices like these to monitor the performance of both their corporate fleet and the driving of their own employees while on company business. Each person who uses a company car has one of these devices and has to insert it in a socket prior to being able to start the car. The company sets up metrics based on the employee’s driving; the metrics can be very tight. Some companies have gone to these monitors literally out of frustration that nothing else seemed to improve their motor-vehicle-safety situation. At my former employer, they worked and we saw a significant improvement in the metrics.

  2. Avatar for John Moore Williams
    Jeramie Gertz
    June 23, 2013 #

    I'm thinking I might find an insurance provider that offers more traditional discounts. For example, the discount for completion of a defensive driving course which y'all offered me some time back. Now that I've taken the course, "well we no longer offer that discount in Texas, but we have this wonderfully invasive alternative you might be interested in."

  3. Avatar for John Moore Williams
    James Booker
    September 18, 2013 #

    I think that in this age of the smartphone it's a great idea to have a device in your car that can help track how you drive and save you money at the same time!

    After the EU Gender Directive came into play, more and more people are taking to having a Telematics box fitted so that they can get cheaper insurance.

  4. Avatar for John Moore Williams
    Adrian Kuligowski
    August 13, 2014 #

    Although this device is a great idea, the customer service i've received with regards to it has been the worst. After having the device for over a week with it doing absolutely nothing (no lights and no online updates), I contacted eSurance's DriveSense department. The rep told me that it'd take a week to kick in. I explained it had been over a week and no lights were showing. I also told her how i'd unplugged and plugged the device in a couple of times and that its malfunctioned. She told me to give it another week and that they'd contact me if it wasn't working since they'd see it on there side that I hadn't been using the device. If it still wasn't working they'd have me try unplugging/plugging it in (defeats the purpose since i've been there, done that). It has now been over an entire month and a half and I have not heard from anybody. My device is still useless and my account doesn't show it being used. I guess 5-30% isn't really worth the hassle for me. I still love the money i've saved switching to eSurance, just despise their DriveSense product and its lack of decent support.

  5. Avatar for John Moore Williams
    February 24, 2015 #

    Can the current president of operations please email me for a consultation about the use of this device in motor vehicles? Please email

    • Avatar for John Moore Williams
      Rachael Heller
      February 25, 2015 #

      Hi Tyler,

      Thanks for your interest! As a good place to start, check out our DriveSense page for additional information about the program.

      If you have more questions, please feel free to give us a call at 1-800-ESURANCE (1-800-378-7262), and our experts will be happy to help.

  6. Avatar for John Moore Williams
    March 11, 2015 #

    Why can't Washington State drivers get the discount? My neighbors in Portland Oregon can enroll but not me :(. Same thing with Progress Snapshot I think.

    BTW, on your web page about Drivesense, it says that hybrid and electric cars aren't compatible. I don't see why they aren't. They all have a OBD2 port and have the sensors necessary to record the data.

    • Avatar for John Moore Williams
      Rachael Heller
      April 8, 2015 #


      We are expanding the DriveSense program as efficiently as possible. It is not currently available in the state of WA, but that could change as the program expands. Unfortunately, the devices themselves are not compatible with the overall electrical systems in the all-electric and most hybrid vehicles and can cause performance problems with these vehicles.

      Thanks for reading!

  7. Avatar for John Moore Williams
    April 8, 2015 #

    Is this currently available in the state of Massachusetts? I was just told my car isn't eligable. It is an 08 Honda Civic, with a fully functiona, OBD ii port.

  8. Avatar for John Moore Williams
    April 15, 2015 #

    just unplugged mine had it in 2 days and my car shot to 3000 rpm while in park out of know were im upset because I really like the savings , but I cant damage my car to save a few bucks

  9. Avatar for John Moore Williams
    April 29, 2015 #

    I am a commuter and drive 20 miles to get to work and 20 miles to get home. When I look online at my account, it always says that I am driving more than double than the average driver. Is this going to effect my discount? Also, can Esurance drop me based on my drivesense data?

    • Avatar for John Moore Williams
      Rachael Heller
      June 15, 2015 #

      Hello D,

      The data collected from the DriveSense device is only used to determine the amount of the discount at each renewal. The mileage driven may be used as part of the calculation to determine the discount.

      Thanks for reading.

  10. Avatar for John Moore Williams
    abigail adams
    May 14, 2015 #

    seems very invasive, a device is literally tracking your every move (driving wise). What time you leave, what time you arrive at work, what time you get home, all those things can be inputted into any data/program and all your vulnerabilities can be exploited. I'm sure they intend to keep that data safe, but Target, Home Depot, Michaels thought they were keeping all that credit card info safe. People how about we don't give every bit of our lives to hackers (and no I don't put my life on Facebook, twitter, Instagram etc)

  11. Avatar for John Moore Williams
    June 10, 2015 #

    From the E-surance website page on DriveSense: "Are all vehicles eligible for the program?
    All non-hybrid and non-electric vehicles of model year 1996 or later are eligible. The DriveSense device needs to connect to a vehicle's onboard diagnostics (OBD-II) port, which became standard in 1996." This is not true. I just bought a 2012 Focus SE on May 19th, and on May 20th added it to my policy, and called to request a new DriveSense. I was told a new one would be sent out, and I'd receive a return label for the old one (for my 2000 Buick). After over two weeks of waiting, I called again, and was told nothing had been done about my call, so they were going to send a shipping label out, and someone from the DriveSense department would contact me to arrange for a new device. Today I got an e-mail from E-surance that my 2012 Focus SE does not qualify for the program because there is no DriveSense device made for it. I would get to keep the discount on the current policy, but it would be removed at the renewal. I am extremely disappointed, and upset that my 2012 Focus is not included in the program. My car is not a hybrid, or electric; it's just a regular gas fuel car.

    Needless to say I will be shopping to find another insurance policy.

    • Avatar for John Moore Williams
      Rachael Heller
      June 22, 2015 #

      Hello Debra,

      Unfortunately, we often don’t know a vehicle is incompatible until after it’s been researched. There are several vehicles, such as the mentioned 2012 Ford Focus, that are either electrically incompatible or there’s a software conflict between the car and the device. These types of issues can cause anything from inaccurate data transmission to sever electrical damage to the vehicle itself. Rather than run the risk of ruining the vehicle, we opt not to send the device.

      We are sorry for your inconvenience and appreciate the feedback. And please feel free to give us a call at 1-800-ESURANCE (1-800-378-7262). Our insurance experts are standing by 24/7 to help with any other questions you might have.

      Thanks for reading.

  12. Avatar for John Moore Williams
    July 12, 2015 #

    How/where do you return the device? I was told I would receive something in the mail months ago and keep getting emails that I owe $100 because I haven't returned it. Might be able to actually do that if I knew where!

  13. Avatar for John Moore Williams
    July 14, 2015 #

    Since I installed the Drive sense device my car has has had multiple errors display. My gauges malfunction and even my trunk will randomly unlock while in park. I have had my car for over 5 years and never had these issues before installing the device.

    • Avatar for John Moore Williams
      Rachael Heller
      July 16, 2015 #

      Hello Ryan,

      Thanks for reaching out. This is not a common situation, and we apologize for your inconvenience. Please call our DriveSense experts at 888-974-3543 to discuss this further.

      Thanks for reading.

      • Avatar for John Moore Williams
        August 12, 2015 #

        I am having similar issue as Ryan. Multiple errors display randomly, A/C unit turns OFF, Cruise control don't work as well. I went to dealer ship for diagnosis twice, and they said nothing is wrong with the car. Only new with my car is Drive Sense device installed. I am guessing I should request for new device ?

      • Avatar for John Moore Williams
        Rachael Heller
        August 12, 2015 #


        Thank you for this information, Kiran. Please call us at 888-974-3543 or email us at and we can assist.

        Thanks for reading.

  14. Avatar for John Moore Williams
    July 31, 2015 #

    I spent the last three months trying to track down a battery/electrical problem that caused my battery to drain repeatedly. It had every possible part checked and cleared from the starter to the battery cables, including all the modules and every other possible part. I finally found references to Progressive's module which caused the same symptoms I was having. After my car sitting at the mechanic's for 10 days and a $489 car rental charge we finally took out the $*^&^% Drive Sense module and what do you think happened?? NO MORE PROBLEMS. I wish I could get Esurance to cover even a portion of the $489 car rental charge and the cost of the first battery replacement but alas I CAN'T PROVE it was caused by the module. Jeez. I guess the battery gods must have just wanted to mess with me. I will be telling everyone I meet not to use the blasted things. The discounts that they give you for it are nonsense anyway.

  15. Avatar for John Moore Williams
    September 21, 2015 #

    The module fried the ECU in my car a certified mechanic says the module was the culprit.The manufacture of the device said it wasnt? I am out over 500.00 dollars for a simple savings of 20.00 not worth it.

    • Avatar for John Moore Williams
      Rachael Heller
      September 23, 2015 #

      Hello Mark,

      We're sorry to hear you're an issue with the device. Please don't hesitate to contact us at or call us at 1-888-974-3543 Monday to Friday from 8:30 AM to 7:30 PM CST to discuss this further. We may need to run some tests on the device to determine if it malfunctioned.

      Thanks for reading.

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